Shipping Policies:
Orders with stock available in the warehouse are shipped from Monday to Friday. If your order is dispatched via freight carriers (UPS, FedEx, among others), we must receive it before 2:00 p.m. Eastern Time to ship on the same business day. However, if the order contains Dangerous Goods (DG), it will be dispatched on the following business day.
- For Local Deliveries: Orders will be dispatched within a maximum of 2 business days when in stock. A $200 fee applies for same-day dispatch.
- For In-Store Pick Up: Customers can collect their orders on the same day during the established hours when in stock, after their order is confirmed ready for Pick Up.
How to Track a Shipped Order:
If you provided an email address at the time of placing your order, you will receive a notification via email from our automated system with your tracking number.
You can find the information about your order by logging into your account on the website or by contacting our sales department.