We apply this fee when customers choose to use their own freight company due to the additional administrative work involved. Each carrier has unique requirements for pickup, which may include specific documentation, photographs, special labeling, varying pickup schedules, and coordination with multiple agents. In many cases, communication and alignment with these different processes require significantly more time and oversight. The fee covers the administrative and logistical management necessary to ensure the shipment is prepared and released accurately. However, if you prefer that we arrange the freight on your behalf, there is no additional service fee — you would only be charged the actual shipping cost.